Last updated: 5 June 2026

This Privacy Policy explains how KeyRush collects, uses, stores, and protects personal data when you visit https://keyrush.net/, create an account, place an order, or contact us.

KeyRush is the commercial brand operated by VIADLE LTD.

Company Name: VIADLE LTD

Company Number: 14512926

Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

VAT ID: 12553 16618

Registered in: United Kingdom

Contact: contact@keyrush.net

1. Data We Collect

We may collect the following information:

  • Name
  • Email address
  • Billing details
  • Order details
  • Payment status and transaction references
  • IP address and device information
  • Account login information
  • Support messages and attachments
  • Cookies and website usage information

Payment card details are handled by third-party payment processors. KeyRush does not store full card numbers.

2. How We Use Your Data

We use personal data to:

  • Process and deliver orders
  • Create and manage customer accounts
  • Provide support and respond to questions
  • Verify payments and reduce fraud
  • Handle refunds, replacements, and disputes
  • Comply with tax, accounting, and legal obligations
  • Improve website performance and customer experience
  • Send service-related emails about your order or account

Marketing emails are only sent where permitted by law or where you have opted in. You can unsubscribe from marketing emails at any time.

3. Legal Bases For Processing

Where applicable, we process data based on:

  • Contract performance, to process and deliver your order
  • Legal obligations, such as accounting and tax records
  • Legitimate interests, such as fraud prevention and customer support
  • Consent, such as optional marketing or non-essential cookies

4. Sharing Data With Third Parties

We may share necessary data with:

  • Payment processors
  • Hosting and security providers
  • Email delivery providers
  • Analytics providers
  • Accounting and compliance providers
  • Software suppliers or distributors where required to verify a product issue
  • Legal authorities where required by law

We do not sell personal data.

5. Data Retention

Order, invoice, and transaction records may be kept for the period required by tax, accounting, and legal rules. Support messages are kept only as long as reasonably necessary to resolve requests and protect the business from fraud or disputes.

6. Cookies

Our website uses essential cookies for cart, checkout, login, fraud prevention, and security. We may also use analytics cookies to understand website performance and improve user experience.

You can control cookies through your browser settings. Some essential features may not work correctly if cookies are disabled.

7. Security

We use reasonable technical and organizational measures to protect personal data, including SSL encryption, access controls, secure payment processing, and fraud prevention checks.

No online service can guarantee absolute security, but we work to protect your information and reduce risk.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data. You may also have the right to request a copy of your data.

To make a privacy request, contact:

Email: contact@keyrush.net

We may need to verify your identity before responding.

9. International Customers

KeyRush serves customers internationally. Your information may be processed in countries where our service providers operate. We take reasonable steps to protect personal data when it is transferred or processed internationally.

10. Updates To This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page.

11. Contact

For privacy questions or data requests, contact:

Email: contact@keyrush.net